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How to update to the latest version

Why you're here​

Your site runs an older version of Team Voice: version 4 in Jira or version 5 in Confluence. It keeps working, and nothing is switched off. The latest version is where fixes and updates are released. See What's new.

Updating needs a Jira or Confluence admin, because Atlassian asks an admin to approve every major app update. Forge does not send admins a notification for this, so the update often goes unnoticed.

Pricing​

The latest version of Team Voice is a paid app:

  • Teams of up to 10 users can keep using it for free.
  • Larger teams pay per user through the Atlassian Marketplace. The price is shown in Manage apps before you confirm.
  • Atlassian does not include a trial when an app moves from a free version to a paid one, so the subscription starts when you update.

Read more about why we moved to a paid model: Learn about the paid version.

Your data is safe​

Updating in place keeps all your polls and votes, and in Jira your access tokens too. The latest version reads the same data as your current one, so nothing needs to be exported or re-created.

How to update​

  1. Sign in as a Jira admin.
  2. Go to Settings (⚙) → Apps → Manage apps.
  3. Find Team Voice in the list of user-installed apps.
  4. Click Update and review the changes.
  5. Confirm the update.

After the update, open a work item or page with a poll and check that its options and votes are still there.

Not an admin?​

Ask your Jira or Confluence admin to update Team Voice. The Ask my admin button in the Team Voice panel or macro creates a ready-made email for you. You only need to add your admin's address.

Support​

Questions about pricing or updating? Contact us in our online help center.