Skip to main content

Known Limitations

Diagram Complexity and Size​

  • Large diagrams may render slowly. Diagrams with many nodes and edges (hundreds of elements) can take noticeably longer to render. For complex system maps, consider splitting them across multiple diagrams.
  • No maximum node count is enforced, but extremely large diagrams may cause browser performance issues or fail to render entirely in memory-constrained environments.

Syntax Support​

  • Mermaid version lag. ContentCraft bundles a specific version of the Mermaid library. Syntax features introduced in newer Mermaid releases may not be available until the app is updated.
  • %%{securityLevel}%% is not supported. The Forge environment manages content security. Custom security level directives are ignored.
  • HTML in node labels is disabled. For security reasons, Mermaid's htmlLabels option is turned off. Use plain text or basic Mermaid formatting within labels.

Platform Constraints​

  • Atlassian Cloud only. ContentCraft is a Forge app and is not available for Jira or Confluence Data Center or Server.
  • Diagrams are not indexed for search. The text content inside Mermaid diagrams (node labels, annotations) is not included in Confluence or Jira search results.
  • Confluence PDF export. When exporting a Confluence page to PDF, diagram rendering quality depends on the PDF export engine used by your instance and may differ from the on-screen appearance.

Jira-Specific​

  • Diagrams panel is not available in Jira list view or boards. The Diagrams panel only appears when a Work Item is opened in its full detail view.
  • Diagrams are not included in Jira issue exports (CSV or bulk exports).

Confluence-Specific​

  • Macro is not available in the legacy editor. The Mermaid Diagram macro requires the new Confluence editor. Pages still using the legacy editor cannot embed ContentCraft macros.
  • Template previews do not render diagrams. In Confluence template previews, the Mermaid Diagram macro is displayed as a placeholder, not a rendered diagram.

Getting Help​

If you encounter an issue not listed here, visit the Troubleshooting page or contact us via the https://apportunity-apps.atlassian.net/servicedesk/customer/portal/1.