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Performance and limitations

FieldCraft, as an Atlassian Forge app, provides Calculated Custom Fields functionality and has some limitations due to the Forge platform's architecture.

⚠️ Key Limitations​

  • Field values update only in Issue View
    Custom field values are recalculated only when a user opens an issue in Issue View mode.
    If an issue is updated via automation, REST API, or other background processes, the custom field values will not be updated automatically until a user manually views the issue.

  • Old issues remain without values until opened
    If a custom field is added to existing issues, those issues will not have values until a user opens them.
    This means historical issues remain unchanged until accessed.

  • Recommendation for updating old issues
    To populate values for all existing issues when a new custom field is added, we recommend using the Reindex feature.
    This operation must be performed by a Jira administrator, as it triggers a full recalculation of custom fields across all issues.

These limitations are due to the way Forge handles background execution and cannot be bypassed at the moment.